Almirena
Jul 13 2003, 10:28 AM
I tried to practise an aria with its accompaniment. Before my computer upgrade, this was fine - I opened Finale, and got it to play on my synthesiser.
Now, although everything is connected, it didn't work. But that's not the bad bit.
I remembered that I'd keep getting these error messages while starting up, something about the computer detecting new hardware and did I want to install the driver. I thought, okay... what was the name of that thing again? I found viaudio.exe, and ran it, and rebooted... and... My computer won't start!
I get to the Windows 98 screen, and nothing happens. I hit ESC and it goes to the black screen, where I am told that the program has caused a divide overflow problem. I cannot get the computer going beyond that. I'm typing this on my father's computer, using my connection.
What can I do???? DESPERATE help needed!!!!
Almirena
Jul 13 2003, 12:12 PM
Right... the problem is no longer so urgent. I managed to get into Safe Mode (I'd forgotten about holding down Control), and then edited autoexec.bat.
But the problem with my driver still continues. Ah well, I'll try to hunt for the disc, although I can't remember WHERE it is...
Elsa Von Spielburg
Jul 13 2003, 12:25 PM
Hey girl can't you get into safe mode and uninstall the drivers from the Add/Remove programs option in your Control Panel?
Remember to get into Safe Mode: While your computer is starting, wait till you see the Windows 98 logo and hit F8 on your keyboard and choose safe mode

This thread should be under the Hardware, Software, Tips and Tweaks section by the way
Almirena
Jul 13 2003, 12:42 PM
I can start up now - I edited Autoexec.bat...
It's still the driver problem that is giving me trouble. I can't see that device listed in Finale, and so I can't select it, and so I can't use it.
Oh, and you'll notice I moved the topic...
Spearflight
Jul 13 2003, 08:22 PM
What is the device called? It's very likely that you can find an updated driver for it online.
That's what I'd recommend you do. You should be able to do that even in Safe Mode.
Almirena
Jul 14 2003, 03:55 AM
This is the weird thing... when I searched for an updated driver for Via AC'97 blah blah whatever, by going to my Sound thingy in System (Control Panel) (wow, don't I sound technical, here!), then it does a search and says I already HAVE the most up-to-date version, and refuses to copy over it.
Should I uninstall, then look for the driver again? My Soundcard is part of the motherboard (I already know that you are going to say "Ugh! Get a Soundblaster!", and I will try to do that this week if I get time). I have the name of the motherboard at home (I'm at work at the moment).
I suspect this happened because I recently got another HDD added, and the guy transferred over all the stuff from my 18GB drive to my new 80GB drive. Possible? I don't know why else this would happen...
Almirena
Jul 14 2003, 12:55 PM
My motherboard is
ASUS CUSI-M 630E.
Almirena
Aug 2 2003, 10:51 PM
The lastest situation:
I still have the sound problem. But I have found the driver CDs. (They were still in the box, instead of neatly put away in my CD-R stack. Bad Almirena!)
BUT... It's not helping...
I tried uninstalling the audio driver using the CD-Rom, and whoops, it resulted in my computer no longer being able to connect to the modem. I remained calm, and tried reinstalling. PANIC - when after 2 tries, it didn't work, panic seemed set for outright double panic... but finally, after fiddling around with my BIOS settings, the re-install worked.
But it still didn't do a thing for the midi problem in Finale.
My operating system is still Windows 98, the same as the old one. I'm pretty sure the guy at the computer shop just ghosted everything over.
I have been completely unable to get Finale (music programme) to recognise that there's anything it can use in the Midi setup for Midi In. And Midi Out has these options - none, Midi Mapper, and Microsoft GS Wavetable SW Synth. NOT a word about the Via thing which was there before. And that means my synthesiser isn't talking to my computer, and vice versa, which means I can't practise with the backing audio files I'd created. It also means I can't CREATE any more such backings, or compose, or anything.
I've sent an email to the guy who originally set up my computer (from whom I bought it), but it might be a while before he replies. He said in the last email that "The Sounblaster Live is finished. You can only get a good soundcard in the Audigy range which is a bit expensive less than $200. We don't stock them on the shop so it has to be ordered."
So - any feedback on the Audigy? It seems I'll be getting that!
Spearflight
Aug 3 2003, 12:23 AM
Well, quite a few people I know have gotten the Audigy and been quite happy with it. It seems to be one of the higher end sound cards. I don't know, as I'm still on my Soundblaster 32-bit I believe.
I dunno what to do about the Midi problems. I've got Finale also (nice for composing a few small tunes when inspiration strikes) but don't really use the midi ports. :shrug:
Rath Darkblade
Aug 4 2003, 02:18 PM
Ooh, ASUS. One of the better-known (and with a good name) motherboard manufacturers. <grin>
As for the sound card... it shouldn't do that, really... <puzzled> I've got an Avance AC'97, which works quite well with legacy software and also with quite new software. Since I hardly ever use midi files, let alone record or do backings, I'm not really sure what to say... except, perhaps, you could try the following (I think that you probably already have, but...) <shrug>
Instead of going through the sound icon in Control Panel, go to your desktop, right-click on My Computer and choose Properties, then click on the Hardware tab and click on the Device Manager button in order to load Device Manager. This should tell you exactly what devices are not working and whether you can/should or can't/shouldn't use an up-to-date driver. If a device has a yellow "exclamation mark" sticker next to it, that means that the device has problems and needs an update; if nothing, then the device is fine. (Of course, there are other scenarios, but let's stick with this one for now). Once you find which device isn't working, you might have a better idea of what's going on. For instance, it may be a faulty sound card or simply faulty RAM on the card itself.
Please keep in mind that the above advice relates only to Windows 2000 and its 'clones' (Windows XP and - perhaps - Windows Me). If you're using Windows 98, things are arranged a little differently, but if ou search under Windows Help for 'Device Manager', it should tell you exactly how to find it. Good luck. <smile>
For the moment, don't change anything - just have a look at the devices you have and let me know if any of them show a yellow exclamation mark. If so, perhaps I can help you further...
Mikkel
Aug 5 2003, 09:20 AM
You might try to use Windows Update and check if Microsoft have released updated drivers for your system - and while you're at it you might as well download the rest of necessary updates.
Almirena
Aug 5 2003, 01:13 PM
Unfortunately, the very first thing I tried was to search for a Windows Update.
Equally unfortunately, I have already checked the systems info, and none of it points to a problem. In other words, Windows doesn't KNOW that there's a problem - or if it does, it's not telling me.
But worry not - I shall have to find a day - a whole day - during which I can bear not to have my computer... so that my computer guy can fix it. I'm getting a new soundcard as well, I think. <sighs and mutters, "A whole DAY...">
Rath Darkblade
Aug 6 2003, 02:54 PM
Hmm... have you tried Event Viewer? It exists in C:\WINDOWS\SYSTEM\eventvwr.exe.
Using the event logs in Event Viewer, you can gather information about hardware, software, and system problems and monitor Windows 2000 security events. In other words, Event Viewer will most likely have logged the problem that has led to your sound card failing like that.
Since you have access to Windows 98, try Event Viewer... go to Start -> Run, type in "C:\Windows\System\eventvwr.exe" and see what it says. It would probably be under Application Log or System Log.
The application log contains events logged by applications or programs. For example, a database program might record a file error in the application log. The developer decides which events to record.
The system log contains events logged by the Windows 98 system components. For example, the failure of a driver or other system component to load during startup is recorded in the system log. The event types logged by system components are predetermined.
All the help I'm giving here is straight out of Windows Help, by the way... I'm trying to condense it as much as I can, but if you need more help about Event Viewer, it will be in Windows Help...
Good luck! Please let us know if Event Viewer is any help. <smile>
Brassfire
Aug 23 2003, 04:24 AM
Reinstall Finale? Just make sure to not delete data files. (As in, make sure they're backed up first.)
Almirena
Aug 25 2003, 10:49 AM
Finale is the only thing that I'm having trouble with at present - ah well. I'll hopefully have it working soon.
And it's the most important programme of all, of course! Irony - the universe is full of it.
Thepal
Aug 26 2003, 08:25 AM
The search thing in windows doesn't necessarily find the best driver. It only searches certain directories and windows update (if you tell it to). Anyway, I believe the drivers you want are here:
http://www.viaarena.com/?PageID=328 . Try installing that (if it is the right driver. if not you probably shouldn't

). I hope that helps
Edit: Ack. You can ignore that. I didn't see your last post.

Edit edit: Ack ack ack! I can't navigate this forum. I got lost somewhere in the topics. I'm not even sure what the problem is anymore. Ignore everything I say.
Almirena
Aug 26 2003, 11:50 AM
I appreciate the help, Thepal - just to clarify, my computer was infected with 2 viruses which prevented me from getting the drivers working. No wonder I had no idea what was happening...
The guy who built my computer did the cleanup and reinstallation of quite a lot of my programmes, and the only thing which I desperately need is Finale. Long story - I have the original for Finale to run on Windows 3.1. It won't, of course, install on my current computer. I paid $700 for that programme about 6 years ago, and I'll be turned into a Jill-O'-Lantern if I fork out another $1200 to buy the latest version.
<mutters desperately and kicks a hapless pumpkin>
Elsa Von Spielburg
Aug 31 2003, 11:20 AM
Almirena
Aug 31 2003, 12:28 PM
That's what happens when you're a pumpkin, I suppose... ! <grin>
Finale is now installed!!!! Yes! I'm back on top of things!
The only problem NOW is that... it's not my computer that is infected with a virus... I am.
Flu. Oh well. Rest. Water. Vitamin C.
Spearflight
Aug 31 2003, 05:23 PM
Get well soon Al.
Arcc
Aug 31 2003, 08:50 PM
Be of sound health, M'lady.
Orion
Sep 8 2003, 01:13 PM
Hmm... Just a quick question...
Is this the same Finale I have

?
Almirena
Sep 9 2003, 11:16 AM
I sense that this is so, Ori... <grin>
Thanks again for help unspecified...!
Orion
Sep 9 2003, 01:15 PM
Any time, M'lady
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